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COMMERCIAL REFRIGERATION CABINET MANUFACTURERS, (ESTABLISHED 1978)
COLDROOMS, GAS COOKING EQUIPMENT, CATERING EQUIPMENT SUPPLIERS
6 SCHMID ST., GARBUTT, TOWNSVILLE 4814  A.C.N. 010 495 299 ABN NO. 74 010 495 299
PHONE: 07 47797355 FAX: 07 47251449 MOBILES: Neil: 0408 731 600 & Arthur: 0419 752 252
EMAIL: kooline@kooline.com.au HOME PAGE SITE: http://www.kooline.com.au
 

Kooline Distributing Pty. Ltd. - Warranty Statement

 

As from the date of the original installation Kooline Distributing Pty Ltd (‘Kooline’) warrants each Kooline manufactured Product (‘the equipment’) to be free from defects in material and workmanship under normal use and service, for a period of one (1) year parts only on Kooline Cabinet Body Structure plus an additional one (1) year parts only on compressor.  Labour to replace faulty parts on Kooline Cabinet Body Structure  will be one (1) year.  Labour to replace faulty parts on Kooline Cabinet Compressor  will be three (3) months in Townsville area only.  Other brand name equipment sold by Kooline will rely on the manufacturer’s warranty of that brand equipment.  No Warranty on any glass, in any Kooline or other product, during transport to site or after installation on site.  No Warranty on any second hand equipment of any brand name sold by Kooline.   This warranty only applies and is solely for the benefit of the original purchaser

(‘the customer’) of the equipment from Kooline.

Kooline’s obligation under this warranty is limited solely to replacement (without charge) of any part or parts of the equipment, which are defective, and any labour (with exemptions as below) required therein. Whether or not any part or parts is defective is determined at the sole discretion upon examination by the local Kooline Distributor. Kooline reserves the sole right to nominate the service repairer for work carried out under this warranty agreement.

Liability under this warranty does not include: -

1.       Any loss, damage or expense directly or indirectly arising from the customer’s use or inability to use the equipment.

2.       Any equipment which has been subject to misuse (including but not limited to the use of abrasive chemicals), improper cleaning methods, neglect, alteration, incorrect installation, flood, fire or other act of God, or to any equipment which has been altered by any person so as to affect performance or reliability.

3.       Any special indirect or consequential damages to any person or property including any economic loss whatsoever resulting from any defective material or workmanship howsoever arising.

4.       Breakage of glass or plastic components or the replacement of fluorescent tubes or starters.

5.       Any costs other than standard labour costs including any labour costs required outside normal working hours.

6.       Failure of any equipment due to any negligence or fault on the part of the customer.

7.       Travelling time where the equipment is located outside the Townsville area.

Kooline does not guarantee or imply or agree that any service to be performed under this warranty will be carried out within any particular time limit. This warranty does not extend to equipment supplied under corporate accounts as determined at the sole discretion of Kooline. This warranty is a complete warranty agreement between Kooline and the customer, and all representations made by either party or its agent not specifically included herein is expressly excluded from this warranty. This warranty shall not be varied, supplemented, qualified or interpreted by any prior course of dealing between the parties or by usage of the trade. Sales are made on the express understanding that there are no express or implied warranties other than the express warranty contained herein, and that there are no implied warranties that the equipment is merchantable or fit for a particular purpose (except as imposed by law) other than the expressed warranty as listed above and set forth herein. This warranty is not to be taken to either express or imply a release or indemnity to the customer for costs of :-  1. Normal operational maintenance, adjustments and cleaning. 2. Repairs caused by equipment modification without Kooline’s written approval.  3. Premium labour rates, holidays or overtime attached to the warranty herein.  Replacement of parts or labour under this warranty may attract a goods and services tax, and any such tax imposed in respect thereof is the responsibility of the customer. 

The customer must contact Kooline on Phone No. 0747 797355 or Fax 0747 251449 or

email – kooline@kooline.com.au   within 14 days of a claim arising.  Kooline accepts no liability hereunder where notification is received outside of the 14-day period.  When the claim details have been received and confirmed by Kooline, a warranty service authority will be issued and an authorised Kooline repairer will be contracted to carry out the repairs. Kooline accepts no liability for any repairer’s fees or repair work carried out without authorisation by Kooline prior to commencement of the service or repair.